If you're looking for MUCH MORE than current office location (1036 10 Avenue SW) and contact details (403-237-8600) for Emerald Management & Realty Ltd in Calgary, Alberta, you've come to the right place! Learn about Emerald Management & Realty Ltd by reading customer reviews written by Calgary locals and others who have experiences and points of view regarding this Alberta enterprise. You can even write your own review about Emerald Management & Realty Ltd!
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Jay in Calgary, Alta. writes this customer review about Emerald Management & Realty Ltd.
I would like to say that my property has been under the management of
Emerald Management for over 8 years. I am MORE than happy with the
service they provide, i believe they do their dodiligence in looking
after the owners best interests and truly feel like my property is in
safe hands with this company. I would reccomed them any day of the
week.
Managed Badly in Calgary, Alta. writes this customer review about Emerald Management & Realty Ltd.
I just became aware of this page and have read the reviews which are
all completely negative and I have to say that I AGREE COMPLETELY with
them! We have had a property being "managed" (and I use the word
advisedly) by them for about four years and the service has been the
worst I've ever received from any company I've ever dealt with. The
property is not maintained, the tenants won't stay because they don't
get service, they don't collect the rents, they refuse to advertise in
the paper for new tenants, the list just goes on and on. I daresay
that every aspect of the services they are supposed to be providing is
a negative. The property is now completely vacant in all suites.
However, they still bill us for services. It is disgusting. Needless
to say we are terminating their services.
New Property Manager in Calgary, Alta. writes this customer review about Emerald Management & Realty Ltd.
I hired emerald management to manage a condo that I had bought
several years ago and was living in before I recently upgraded to a
new house. In the year that they have been managing it, they have
allowed the place to fall into disrepair. The bathtub has been
leaking hot water so badly that water vapor has been condensing on the
windows and leaking into the wall - paint is now peeling, and the wood
structure below most of the windows is ruined. In addition, the
tenants have been smoking, among other issues such as several months
without a tenant (because the place was unpresentable). It turns out
they knew about the water and obviously the other issues but did not
fix them - absolutely incompetent. Never hire these *, it is not
worth it.
Now I manage it myself and can charge a higher rent as I can attract
good tenants.
Unhappy Tenant in Calgary, Alta. writes this customer review about Emerald Management & Realty Ltd.
I rented a home from emerald for 2 years. In this 2 years they never
addressed any of the issues we had. They never even called us back
regarding them. We had a gas leak in the gas fireplace, which they
claim on their website to homeowners that they are available 24hrs for
this type of emergency. No one answered when we called so we called
ATCO gas who has an emergency line as well. Atco came and fixed the
problem within the hour. Emerald never called back or mentioned it.
When we moved out we were charged $300 for suite cleaning. We did not
argue this even though we cleaned the suite, there were some things
that probably could have used some extra cleaning. Our DD was
returned and we went our seperate ways. over a month later I recieved
a bill for almost $400 labeled suite cleaning attached to a note
saying payment required in 15 days or will be sent to collections.
When contacted I was told the first $300 was just an estimate and the
$400 was in addition to that. I told them politely to *. They sent the payment off to collections. In my opinion
they are completely unprofessional, unorganized, and scammers. Just
like an earlier review said just ask around town about emerald. I'd
be shocked if you heard one good comment for every ten. Everyone I
know who has dealt with them has not only been unhappy with them but
hates them. DO NOT GIVE THIS COMPANY YOUR BUSINESS. you deserve
better treatment all they care about is collecting the cheques and
nothing more.
Property Owner in Calgary, Alta. writes this customer review about Emerald Management & Realty Ltd.
My review comes from the point of view of a property owner who hired
Emerald. Very unprofessional, ineffective, uncaring and completely
frustrating. Do not hire these guys, ever. They seem to be oriented
to the property that happens to require no effort from them. They
collect fees and that's it. So the worst case scenario here is
limited only by what might happen to occur, because they will have no
idea what's going on with your property. The funny thing is, if you
ask around at all, it won't take long to discover their terrible
reputation. So don't sit there wondering if my review is fair or not,
just ask around a little bit, it won't take very many enquiries. Ask
your insurance agent, realtor, etc, you'd be surprised how many people
know the scoop.
Moving Out in Calgary, Alta. writes this customer review about Emerald Management & Realty Ltd.
Very unprofessional bunch with the exception of the receptionist. NO
customer service at all! One of the property they manage
in Arbor Lake has a heating problem which has not being resolved for 4
months. Tenants have been living in that building with the heat on in
the middle of the summer. No temperal solution has been found nor any
long term plans to help solve this problem. One is only told any thing
to get you off the phone, some phone calls are returned but never with
any solutions for the interim. Rent is collect each month and when
renters took over a lease no one had the decency to advise tenants of
the heating issue.
Please do NOT rent property if you can avoid it since i am now faced
with my only option of moving and suing.
J in Calgary, Alberta writes this customer review about Emerald Management & Realty Ltd.
I would not recommend renting from this company- in my experience
they do not care about their tenants at all and were always very rude
and unhelpful to us.
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