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Europe Bound-Hikers Haven
in Toronto, Ontario (ON), Canada

REALLY Made In Canada ™ BUSINESS PROFILE #477221

If you're looking for MUCH MORE than current office location (383 King W) and contact details (416-205-9992) for Europe Bound-Hikers Haven in Toronto, Ontario, you've come to the right place! Learn about Europe Bound-Hikers Haven by reading customer reviews written by Toronto locals and others who have experiences and points of view regarding this Ontario enterprise. You can even write your own review about Europe Bound-Hikers Haven!

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ADDRESS & CONTACT Information:

Europe Bound-Hikers Haven 416-205-9992

383 King W
Toronto, Ontario
Canada M5V 1K1

Europe Bound-Hikers Haven is listed in the Toronto, Ontario Business Directory and classified under: Toronto, Ontario Camping Equipment.

RELATED TAGS: Camping equipment.

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Europe Bound-Hikers Haven customer Reviews & Ratings:

Talia in Toronto, Ont. writes this customer review about Europe Bound-Hikers Haven. I love to support the Canadian retail economy as much as I can, especially when it comes to independently owned stores. As a former Assistant Store Manager and Store Manager of two independently owned and operated Canadian stores, this is very important for me. However, I was extremely disappointed with my experience at Europe Bound. The store manager has worse customer service skills than an angst-filled, indifferent, minimum-wage, teenage employee. I had purchased a bag at this store, by referral from a friend. I took the bag on one trip and the strap broke. This particular bag is a private label product, with "Europe Bound" embroidered right on it. When I returned to Toronto, I went back to the store to discuss what my options were in regards to the broken strap. The store manager's lack of professionalism is astounding! How he's made it this far in life and how he miraculously managed to acquire the title of "store manager" is completely beyond me. Basic customer service involves being able to hold a conversation. The store manager at Europe Bound lacked this very basic service skill. And not even a service skill, a life skill. When I went back to the store to discuss my bag issue, the store manager immediately became defensive and accusitory. He was unable to let me finish a sentence, he just kept cutting me off and cutting me up. He continually accused me of "staring" at him, which he said made him feel uncomfortable. It's called eye-contact, buddy. He then proceeded to demean and condescend me. All of this, by the way, was taking place on the floor, in front of other customers who are witnessing his immaturity and lack of managerial qualities. With him becoming defensive about the bag ripping, it shows me that he also acknowledges a lack of quality in the product. If the store manager does not trust or support the quality of the store's own private label products, how can I? And it didn't help that when I went downstairs to look at potentially buying another bag, I found the exact same bag that I had purchased on the sale floor with an even worse broken aspect to--the fabric strap on my bag had ripped while the plastic handle to roll the bag was broken on the other bag. Fantastic. What this pathetic excuse for a human being fails to realize, is that he has destroyed the credibility of the Europe Bound brand AND store. On top this, it never crossed his mind what kind of network I might have. Not only has he lost one potentially loyal customer, word of mouth (both electronic and verbal) will spread through my entire contact list of friends and family.

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EUROPE BOUND-HIKERS HAVEN 416-205-9992 383 King W, Toronto, Ontario, Canada M5V 1K1 (RMIC-477221)

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Europe Bound-Hikers Havenin Toronto, Ontario (ON), Canada

REALLY Made In Canada ™ BUSINESS PROFILE #477221

ADDRESS & CONTACT Information:

Europe Bound-Hikers Haven customer Reviews & Ratings: