If you're looking for MUCH MORE than current office location (700 Sussex Drive) and contact details (613-244-0490) for Soma Health & Fitness Inc in Ottawa, Ontario, you've come to the right place! REALLY made IN Canada™, VERIFIED Canadian™, and i LOVE Made in Canada™ have teamed up to provide this online profile, where you can learn about Soma Health & Fitness Inc by reading customer reviews written by Ottawa locals and others who have experiences and points of view regarding this Ontario enterprise. You can even write your own review about Soma Health & Fitness Inc!
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NANDC in Toronto, Ont. writes this customer review about Soma Health & Fitness Inc.
Scott, owner and operator of Soma Health and Fitness, hasn't
the first clue how to run a business. Upon receiving a mediocre
massage that lasted only 35 minutes instead of the 1 HOUR massage paid
for our concerns were ignored. Those concerns could have been
remedied had we not been COMPLETELY ignored and basically mocked by
the staff (the massage tech left Soma immediately after the massage).
5 calls/messages to Scott over a 2 week period went unanswered. I
guess he doesn't give a . OH WAIT! Forgot to mention that on our
2nd phone call to Soma we found out that Scott the owner is the same
person as Scott the massage tech! Now isn’t that a hoot? During our
first call to Soma the guy that answered the phone wouldn't even tell
us who the owner or manager was! Amazing way to run a business.
Because of Scott's behavior and bad business practices we were forced
to handle this situation differently than we wished. So, we contacted
all levels of management at the hotel that referred us to
Soma to begin with - the health club manager, the concierge manager
downstairs, the concierge manager on the gold floor, and the Director
of Operations. Two tried to get in contact with Scott as well - it
took them 1.5 weeks to get a call back. Scott blew them off with a
lame excuse but still never contacted us. We have been told they will
direct their staff to no longer refer guests to that establishment
(and I might add, we found out later the girl who did refer us to Soma
is a friend of Scott's - hmmmmmmm.....). We also contacted our travel
agency and credit card company.
Do yourself a favor and go to a different place for a workout or a
massage when you're in Ottawa - there are SEVERAL options.
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